Emergency and Crisis Counseling

Crisis Counseling Available

During office hours (9am-5pm, M-F): Immediate crisis counseling is available for mental health emergencies. Contact the Counseling Center at 413-572-5790. 

On-campus after-hours: Contact your RA, RD, or University Police at 413-572-5262.

Students can also download the TalkCampus app and use your Westfield State University email for free, anonymous peer support and a 24/7 clinical helpline. To find the helpline number in the app, tap the square icon in the top right corner. At the dropdown menu, tap “Clinical Helpline.”

Off-campus after-hours: Call 988 or go to your local emergency room.

What is a Crisis?

A mental health crisis is any situation in which a person’s behavior puts them at risk of hurting themselves or others and/or prevents them from being able to care for themselves or function effectively in the community." --National Alliance on Mental Illness, "Navigating a Mental Health Crisis" 

For 24/7 phone call and text crisis services:

If you require off-campus after-hours mental health crisis services:

  • Non-residential students, or students who wish to utilize a community resource, can call the BHN Local Crisis Line listed above.
  • Students outside of Westfield but still in Massachusetts: you can find the phone number to your nearest mental health emergency services program by calling the Massachusetts Statewide Crisis Line listed above.
  • Students outside of MA: utilize all other resources listed above.

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Contact Us

Counseling Center
Scanlon Hall, 2nd Floor Pike