New Account Setup

The University utilizes multi-factor authentication to help protect your personal information. The link below will bring you to the instructions needed to activate your account, setup security questions, add a backup phone number, a backup email address and finally an app to authenticate your login.

Your login uses the following schema:

John Smith A123456789                            

Username: jsmith6789
Password: A123456789

Upon login, you will be required to change your password. Your new passphrase must adhere to following criteria:

• A minimum of 15 characters in length
• One UPPER case letter
• One lower case letter
• One number
• One punctuation mark
• May not include your username

Please make sure to follow each step carefully. If you run into trouble, please contact our support team.

supportdesk@westfield.ma.edu
413.572.4357

CLICK HERE to activate and setup your account.